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Automated Response System - メーカー・企業と業務用製品 | イプロスものづくり

Automated Response Systemの製品一覧

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AI Automatic Response Operator "Terry"

AI Automatic Response Operator "Terry"

Business automation and sales improvement! Cutting-edge AI phone attendants will assist your business!

"Terry" is an AI operator that responds to phone calls 24/7, converting the content of received calls (customer name, callback phone number, and inquiry) into text using Hmcomm's proprietary voice recognition technology. Not only does it provide simple responses like a phone operator, but by customizing it, the AI can also handle complex operations such as order taking for e-commerce in call centers. 【Features】 ■ Increased customer satisfaction through high-quality responses ■ Improved operational efficiency through automated responses and text conversion ■ Prevention of lost opportunities by operating 24/7, 365 days a year *For more details, please refer to the PDF document or feel free to contact us.

  • Other PCs and OA equipment
  • Software (middle, driver, security, etc.)
  • Automated Response System

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Automated Response System "Chakusuke"

Automated Response System "Chakusuke"

Automated response system

Flexible integration with other systems.

  • PBX/IP phone
  • Other services
  • Automated Response System

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Automated Response System "QuickQA"

Automated Response System "QuickQA"

Artificial intelligence supports all inquiry response operations of companies.

QuickQA is an automated response system that automates inquiry response operations both inside and outside of companies. Based on learning data (Q&A) such as past logs and FAQ lists, our unique AI engine analyzes the meaning of questions input in natural language and returns the optimal response. ■ Three Features of QuickQA 1. High-performance artificial intelligence presents optimal answers The AI absorbs variations in the question (Q) and accommodates a wide range of phrasing. Our proprietary AI engine, which is not based on traditional keyword matching, can accurately display responses by absorbing the differences in questions posed by different askers. 2. Comprehensive management features reduce the burden of implementation and operation It easily integrates with existing communication tools such as Office 365 and web chat, eliminating the need for new tool implementation or employee training. 3. Provides QA templates for internal management departments By using the "Q&A Standard Template," developed based on the implementation results of multiple companies as a best practice, it is possible to significantly reduce the burden on field personnel during implementation.

  • CTI Support Center
  • Automated Response System

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Automated Response System "QuickQA for General Affairs and Human Resources"

Automated Response System "QuickQA for General Affairs and Human Resources"

Artificial intelligence will assist with the response tasks for internal inquiries.

"QuickQA for General Affairs and Human Resources" is a QA chatbot specialized for internal inquiries related to general affairs and human resources. ■ Three Features of "QuickQA for General Affairs and Human Resources" 1. Provides QA templates for internal management departments By using the "Q&A Standard Template," developed based on the implementation results of multiple companies as best practices, it significantly reduces the burden on field personnel during implementation. 2. High-performance artificial intelligence presents optimal answers The AI absorbs variations in the question text (Q) and accommodates a wide range of phrasing. Our unique AI engine, which is not based on traditional keyword matching, can accurately display responses by absorbing the differences in question phrasing from different askers. 3. Comprehensive management features reduce the burden of implementation and operation It can easily integrate with existing communication tools such as Office 365 and web chat, eliminating the need for new tool implementation or employee training.

  • CTI Support Center
  • Automated Response System

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